Lever Arch Files Manufacturing

1. Introduction

This Privacy Policy explains how Filecut (PTY) Ltd, trading as Lever Arch Files Manufacturing ("we", "us", "our"), collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

Website: leverarchfiles.co.za

2. Who We Are

Filecut (PTY) Ltd is a South African manufacturer of lever arch files and office filing products. We operate the website leverarchfiles.co.za as a product catalogue and quotation platform.

3. Personal Information We Collect

We collect the following personal information through our website forms:

Name, email address, phone number, company name, and job title (via our quote request and contact forms)
Product requirements and specifications you provide
Documents you upload as part of quotation requests

4. How We Use Your Information

To respond to your quotation requests and product enquiries
To communicate with you about your orders and requirements
To maintain internal records for business administration
To improve our products and services

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. Your information is used solely for the purposes outlined in this policy. We may share your information with our internal staff members who need it to respond to your enquiries.

6. Data Storage and Security

Your personal information is stored on secure servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction. SMTP passwords used in our systems are encrypted using AES-256-GCM encryption.

7. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to:

Access: Request a copy of your personal information we hold
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Objection: Object to the processing of your personal information

To exercise any of these rights, please contact our Information Officer using the details below.

8. Cookies and Analytics

We may use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

We do not use cookies for advertising or tracking purposes beyond website analytics.

9. Retention Period

Enquiry and quotation records are kept for a period of 5 years after the last interaction, after which they are securely deleted.

10. Information Officer

For any privacy-related enquiries or to exercise your POPIA rights, please contact:

Information Officer
Filecut (PTY) Ltd
Email: [email protected]
Phone: +27 826 007 017

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.